Privacy Policy

Last Updated: March 2026

Femchic ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you visit femchic.shop and make a purchase.

1. Information We Collect

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by Shopify Payments — we do not store card details)

Automatically Collected Information:

  • IP address and device type
  • Browser type and version
  • Pages viewed and time spent on our site
  • Referring URL (via cookies and similar technologies)

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send promotional emails (only if you opt in — you can unsubscribe at any time)
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with:

  • Shipping carriers (e.g., USPS, FedEx, UPS) to fulfill your order
  • Payment processors (Shopify Payments / Stripe) to process transactions
  • Service providers who assist us in operating our website (under strict confidentiality agreements)
  • Law enforcement or regulatory bodies when required by applicable law

4. Cookies

Our website uses cookies to enhance your browsing experience — to keep track of your shopping cart, remember your preferences, and analyze website traffic via Google Analytics. You may disable cookies through your browser settings, but this may affect certain features of our site.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order data is typically retained for up to 7 years for accounting and legal compliance purposes.

6. Your Rights

You have the right to access, correct, or request deletion of the personal data we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, email us at support@femchic.shop.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

📧 Email: support@femchic.shop
📞 Phone: +1 504 291 2353
📍 Address: 3307 Chateau Blvd, Kenner, LA 70065, United States