Shipping policy
Shipping Policy — Femchic
Last Updated: March 2026
At Femchic, we are committed to delivering your order quickly, safely, and completely free of charge. Please read our shipping policy carefully before placing your order.
1. Shipping Destinations
We currently ship exclusively within the United States (all 50 states including Alaska and Hawaii). We do not ship to PO Boxes, APO/FPO military addresses, or international destinations at this time.
2. Shipping Costs
FREE SHIPPING on all orders — no minimum order value required. There are no hidden fees or surcharges. The price you see at checkout is the final price you pay.
3. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email with your tracking number once your order has shipped.
4. Estimated Delivery Time
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | FREE | 5–8 business days after dispatch |
Total estimated time from order to delivery: 6–11 business days.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons. Femchic is not responsible for delays caused by shipping carriers or circumstances beyond our control.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. If you have not received tracking information within 5 business days of your order date, please contact us at support@femchic.shop.
6. Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@femchic.shop with your order number, a description of the issue, and photos if applicable. We will issue a replacement or refund where eligible.
7. Incorrect Address
Please ensure your shipping address is complete and accurate at checkout. Femchic is not responsible for orders delivered to an incorrect address provided by the customer. If you need to correct your address, contact us immediately at support@femchic.shop — we cannot guarantee changes once an order has been processed.
8. Contact Us
📧 Email: support@femchic.shop
📞 Phone: +1 504 291 2353
📍 Address: 3307 Chateau Blvd, Kenner, LA 70065, United States
🕐 Hours: Monday – Friday, 9:00 AM – 6:00 PM CST